70th UICH Les Clefs d'Or Congress in Sydney
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Members of the UK section of the Society of the Golden Keys went Down Under for this year's annual International Congress.
More than 40 Concierge, plus partners, business affiliates and guests enjoyed the five-day event. During the Congress, members took part in a General Assembly, lunch at Bondi Beach, Education Day, an Australian Wildlife experience, Blue Mountains Tour and Gala Dinner.
Binoy Nair, President of The Society of the Golden Keys of Great Britain and the Commonwealth said: "A very strong GB contingent was in attendance at the recently concluded UICH Congress held in Sydney. Our members did the section proud by their attendance and involvement in all activities, as well as winning the majority of the raffle prizes.
"Our candidate for the Young Concierge Award, Silvio Forino did us all proud with his hard work and dedication. Even though he did not win the coveted prize, the learnings he had from the experience will hold him in good stead!"
He added: "My thanks also to The Australian section President Dean McWhinney and the entire Aussie contingent; you have given us all some amazing memories and shown your city in the best possible light! The Sydney Congress will always hold a special place in our heart due to all the hard work and passion shown by the Australian Section. Vive Les Clefs d’Or."
Toru Machida, Western Europe Zone Director and Head Concierge at The Cadogan, A Belmond Hotel, said: "What an incredible honour and an inspiring experience, with lots of hugging, networking, and education.
"It has been an absolute privilege to work with the passionate and inspiring Section Presidents within the Western Europe Zone for the past year. I am already looking forward to the next 12 months to elevate our profession and the values of Les Clefs d'Or® International with such dedicated leaders.
"Thank you Les Clefs d'Or Australia and President Dean McWhinney for being such an amazing host. See you all in Bangkok next year."
Simone Caretti, Head Concierge of The BoTree and Business Affiliate Liaison Officer for The Society said: "That's a wrap! Another incredibly enriching experience, both professionally and personally. Lots of learning, laughters, bonding, new friendships and many new business cards to update. Thank you Sydney, we have created memories that will last forever!"
"The Sydney Congress will always hold a special place in our heart due to all the hard work and passion shown by the Australian Section" (Society President Binoy Nair)
Representing Team GB for Les Clefs d’Or International Young Concierge Award
After winning Young Concierge of the Year at The WHERE Golden Keys Concierge Awards 2025, Silvio Forino represented Great Britain in the International Young Concierge of the Year Award competition in Sydney.
Silvio, Head Concierge, Park Hyatt London River Thames, said: "What an incredible experience! I am honoured to have represented The Society of the Golden Keys of Great Britain & the Commonwealth and Park Hyatt London River Thames at the 70th International Congress as a Young Leader Award nominee.
"It has been the first of many more congresses to come! I built connections, learned a lot, and was blessed to be part of an incredible journey with the other nominees. Vive Les Clefs d'Or!
Education and entertainment captured in Sydney. Photos: Emiliano Del Pizzo and Photography Team
