WHERE Golden Keys Concierge Awards 2026 Nominees Revealed

3 days ago
3 min read

With just three weeks until the big night, we're delighted to share with you this year's distinguished nominees.

The stage is set, the judging has taken place and final deliberations are taking place as to who will be this year's award winners.

Organised by The Tourism Media Group (TMG), publishers of WHERE Magazine and London & Partners’ official guide to London: London PLANNER, and The Society of the Golden Keys Great Britain and The Commonwealth (Les Clefs d’Or), the 19th WHERE Golden Keys Concierge Awards will take place at Pan Pacific London on Friday, 25th September. Hotel managers, Concierges, business affiliates and guests will toast the finest achievements in the Concierge sector of hospitality in Britain.

🗝️🗝️THE SHORTLISTED AWARDS NOMINEES🗝️🗝️

London Concierge of the Year, sponsored by Golden Tours

Victor Ardelean, Head Concierge, InterContinental Park Lane
Sebastian Camilleri, Concierge, The Langham, London
Alba Casas Martinez, Head Concierge ME London
Alexandra Sohyly, Chief Concierge, Pan Pacific London
Sahil Suri, Head Concierge, Jumeirah Carlton Tower
Timmy Turner, Head Concierge, Montcalm Mayfair
Tony Warren, Deputy Head Hallporter, The Ritz London

Young Concierge of the Year, sponsored by City Sightseeing

Patrick Ferreira, Head Concierge, The Newman
Marco Russo, Assistant Head Concierge, The London EDITION

Concierge Team of the Year, sponsored by Warner Bros. Studio Tour London

Montcalm Mayfair, Autograph Collection
The Marble Arch Hotel by Thistle
Grosvenor House Suites
The Silo Hotel, Cape Town
The Ritz London
Park Plaza London Westminster Bridge
The Peninsula London

Regional Concierge of the Year

John Leese, Concierge, Radisson Blu Glasgow
Jessica Pohl, Assistant Concierge and Guest Relations Manager, The Silo Hotel, Cape Town
Jordi Vaca, Concierge, Grantley Hall

The following winners will be revealed on the night

Lifetime Achievement Award, sponsored by ABBA Voyage
Service Through Friendship Award, sponsored by Big Bus Tours
Business Affiliate of the Year, sponsored by Thames Limo
Concierge Choice: Restaurant of the Year

The Selection Process:

Proposed by their General Managers, the nominees had to show they are proud to represent their hotels and the Society of the Golden Keys. During an intense selection process, each candidate was measured on their active involvement and support of the Society, their contribution to training and development, and their social responsibility towards charitable initiatives and the environment.

Society President, Binoy Nair said: "The WHERE Concierge Awards have a special significance in our calendar, and this year is no exception. We celebrate our members and affiliates and recognise them for all their hard work throughout the year.

“On behalf of the committee and members, my thanks go out to all the hotel general managers and managers who have sent in nomination letters; without this support, we would not be as successful in creating magic moments for our guests."

He added: "And to all those who were nominated, it is an honour to be chosen by your hotels and companies, this experience will hold you in good stead and shape your future and personality.

The Panel

Binoy said: "My thanks also go out to Simon Thomas who was leading the panel again this year - the amount of time he spent in making sure everything goes well and also in redoing the entire format of interviews is no easy task.

"The panel - comprising of Simon Thomas, Tony Veri, Chris Johnson, Paolo Andrea Dalla Fina and Burak Ipekci - spent two entire days in going through all the applications and conducting interviews. And this is time taken out from their busy schedules, and voluntary as well.

"My thanks also go out to Patricia Mahon, GM of Hilton London Kensington and Stuart Geddes, MD of The Lanesborough for being the final panelist for the Concierge of The Year along with Simon. And one must never underestimate the work done by the one and only Paul Whittle who along with myself, did the final interviews for the Young Concierge of The Year Award."

He concluded: "Please enjoy your evening and nominate more members from your team for next year, the ground work starts today onwards!"