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Concierges Enjoy Faulty Towers, The Dining Experience

A group of Concierges, hoteliers and guests gathered at The President Hotel to experience London's longest-running immersive show.

Some 50 people, representing 28 Golden Keys Hotels became part of the action as the well-known characters, Basil, Sybil and Manuel served up mayhem on a plate.

As the guests enjoyed a 3-course dinner, they were transported to the BBC's iconic TV show, which transpired into two hours of non-stop fun and laughter.

The Tourism Media Group's Charlotte Last with Manuel and his 'hamster'.

With over 70% of each performance improvised by the Interactive Theatre, participants did not know what to expect.

Charlotte Last, The Tourism Media Group's Senior Business Development Manager, said: "The event was excellent. Everyone had a great time, even those who didn't really know the original TV show."

She added:"Some of our group were nicely 'picked on' - including one lady finding the false teeth in the soup which apparently belonged to 'chef'. It was hilarious."

During the evening, Charlotte received a surprise from Manuel, in the form of a fake hamster.

She said:"It was scarily realistic, especially as he made the tail move."

Ruairi McDowell Head Concierge of the Kimpton Fitzroy Hotel London
Ruairi McDowell, Head Concierge of the Kimpton Fitzroy London helps reconstruct a bull fight.

Other Concierges were roped in to the antics, including Ruairi McDowell, Head Concierge of the Kimpton Fitzroy London.

Playing the part of a matador, Manuel stood on the table and enlisted the help of Ruairi McDowell to play the part of a bull as he reconstructed a bull fight.

Charlotte said: "He told Ruairi that he was 'rubbish' the first time around and he had to do it again. Ruairi was such a good sport and everyone found the whole episode hysterical."

Essential Information:

What: Faulty Towers, The Dining Experience.

Where: The President Hotel, Russell Square, WC1N 1DB. When: Bookings are currently being taken until December 2024.

Tickets: From £67.50 adult; £42.50 child. Book: Faulty Towers, The Dining Experience.


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