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Things That Go Bump on a Sightseeing Day Out!
Send your guests on a spooky adventure this Halloween, with haunting history, eerie trails and mysterious happenings at two royal palaces.
2 hours ago2 min read
Les Clefs d’Or GB Team Make the Quarter Finals
The Society of the Golden Keys Football team once again took part in the London Hospitality Festival's Football Tournament. The Society of the Golden Keys GB football players and sponsors Sporty members of the the Society took part in the 17th edition of the annual festival in Queen Elizabeth Walk in Barnes, London. The team, captained by Valentin Chiscop, Head Concierge at London EDITION, won six matches, drew one and lost only two of the nine games in the preliminary stage.
6 hours ago2 min read
WHERE Golden Keys Awards 2026 Photo Gallery
The awards were presented, drinks flowed and the band played - and we caught the action on camera. Photos: Edward Croucher Read all about the WHERE Golden Keys Awards 2026 here.
6 hours ago1 min read
Discover London with a Seasonal Twist on Afternoon Tea
From spooky treats and Halloween fun to festive favourites and Christmas magic, Golden Tours offers a seasonal twist on afternoon tea, combining delicious treats with sightseeing from the comfort of a double-decker bus. Golden Tours' Halloween Afternoon Tea Bus serves up some ghoulish treats A Spooky Afternoon Tea for Halloween Running from 24 to 31 October, the Halloween Afternoon Tea Bus offers a unique way to experience London during the spooky season. Guests can step abo
7 hours ago2 min read
Meet John White, Head Concierge at Sheraton Grand London Park Lane
Meet John White, Head Concierge at Sheraton Grand London Park Lane
1 day ago5 min read
The 'Last' Word - Charlotte's October Edition
It’s been another busy few months, with plenty to keep me out and about – from enjoying tequila and tacos at W London and discovering the newly transformed Imperial Bloomsbury to celebrating the WHERE Golden Keys Concierge Awards 2026.
5 days ago4 min read
Annual Golf & Networking Day is a Huge Hit!
This year's event attracted more than 30 concierge and business affiliates, raising a record-breaking amount for charity. Concierge and business affiliates ready to tee off at Foxhills Club & Resort Once again held at Foxhills Club & Resort in Ottershaw, Surrey, the event, including a raffle and auction, raised more than £3,000 for Hospitality Action - making it the best Golf Day to date! Darren Winter Organiser Darren Winter, CEO at Air Courier International Ltd, said: "On a
5 days ago2 min read
